Shipping & Returns
Last updated: 2026-10-04
Shipping
Orders are typically packed and handed to the carrier within [1-2 business days] of payment. You'll get an email the moment your order ships, with a tracking link, and another when it's delivered.
Returns
We accept returns within [30 days] of delivery, for items that are unworn, unwashed, and in their original condition with tags attached.
To request a return: open the order tracking link from your confirmation or shipping email, then use the "Request a return" option on that page. Include the reason for your return — we review every request individually.
Once we approve and receive your return, we'll refund your original payment method. Refunds typically take [5-10 business days] to appear, depending on your bank.
Who pays for return shipping
If the return is because of a defect or a mistake on our part (wrong item, damaged in transit), we cover return shipping. Otherwise, return shipping is the customer's responsibility.
Order cancellations
If your order hasn't shipped yet, we may be able to cancel it and refund you in full — contact us as soon as possible at [support@yourdomain.com].
Questions
Email us at [support@yourdomain.com] and we'll get back to you.